CRM
These automated activities are:
Presales processes and marketing (campaigns management with Enterprise Marketing Automation (EMA), prospective customers canvassing)
Sales (canvassing management with SFA tools - Sales Forces Automation)
Customer service : customer’s contact history management
After-sales: customer support with call centers ensuring after-sales service and with technical support information on line.
GeoConcept drives you further: we add a geographical aspect to your CRM, optimizing its functions thanks to geoptimization:
Geomarketing to optimize your presales processes (network setting up, campaigns management...) and your customer relationship,
GeoScheduling to optimize your sales forces, your after-sales service and your delivery to clients.
Presales processes and marketing (campaigns management with Enterprise Marketing Automation (EMA), prospective customers canvassing)
Sales (canvassing management with SFA tools - Sales Forces Automation)
Customer service : customer’s contact history management
After-sales: customer support with call centers ensuring after-sales service and with technical support information on line.
GeoConcept drives you further: we add a geographical aspect to your CRM, optimizing its functions thanks to geoptimization:
Geomarketing to optimize your presales processes (network setting up, campaigns management...) and your customer relationship,
GeoScheduling to optimize your sales forces, your after-sales service and your delivery to clients.
